Returns Policy
We strive to ensure you are satisfied with our products and services, but if despite our efforts you still feel that you need to cancel your order then please follow the instructions below:
Prior to Delivery:
If for any reason you wish to cancel your order, prior to your delivery taking place, then please contact our Sales Team who will be able to assist. Please ensure you have first read and understood our Terms and Conditions.
After Delivery:
If you have already received your equipment and you have changed your mind about your purchase, or you are not satisfied with the product, then you still have the right to have them returned and refunded as part of your statutory rights as a consumer in the UK, provided the goods are still in an ‘as new’ condition and have not been used or damaged in anyway.
Please note that software sales cannot be refunded if the box has been opened or the seal broken or if the software has been installed or used in any way.
Please contact our Sales Team who should be able to assist. Please ensure you have first read and understood our Terms and Conditions.